This week, I got a letter from Ford, marked “Warranty Expiration Notice”. That’s odd, I thought, the warranty shouldn’t expire for another 1-1/2 years. Ah, but when I read it I saw it said: “Our records indicate that you drive more miles than the average driver” and then estimated my mileage at 26,000 miles. Now, keep in mind I have not returned my van to the dealership for any service since we bought it.
So how do they know how many miles we drive? They don’t! This is pure marketing deception. In fact, we don’t drive nearly as many miles as they think and there’s no way for them to know how many miles we drive.
Is it any wonder people hate the car buying process and dealing with car companies?
