Me: I’d like a large iced coffee with milk, no sugar, light on the ice, please.
Counter worker (goes away and comes back): Here is your iced coffee, sir.
Me: I’d like a large, I mean, grande iced coffee with milk, no sugar, light on the ice, please.
Order-taking barista passes order onto drink-making barista. I go stand with other customers huddled near the pub table waiting as each drink is eked out of the various gadgets. The barista places an obviously iced drink on the table.
Barista (calls out): Iced … mumble, mumble … no dolce, two percent.
Me (waiting to see if it’s someone else’s drink and then approaching hesitantly lest I be singled out as a Starbucks noob): Is this an iced coffee with milk, no sugar?
Barista (sighs): Yes.
And that is the essential difference between Dunkin Donuts and Starbucks.
N.B. My sister-in-law works at Starbucks and so this is just a gentle ribbing of Starbucks. Obvously, I do enjoy their tasty beverages on occasion. I am, after all, a coffee snob.